WSQ – Present A Professional Image and Delivery Excellent Customer Service​

Up to 70% SSG Funding
SkillsFuture Credit claimable

Course code: TGS-2021004939
Training Duration: 2 Days
(12 Training Hours + 60 mins Assessment)

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COURSE DETAILS

WSQ Certificate Upon Completion

Course Duration

2 Days (13 Training Hours + 60 mins Assessment)

Class schedule

August 2025 Class date
27/8/25 & 28/8/25 Wednesday Thursday
30/8/25 & 31/8/25 Saturday Sunday

Sept 2025 Class date
16/9/25 & 23/9/25 Tuesday
20/9/25 & 21/9/25 Saturday Sunday

Course Fee

Foreigners/PR:
S$430/- per person (nett)
Claimable with Skillsfuture

In addition, NTUC members can utilize UTAP to offset 50% of remaining fees (capped up to $500 per year)

Liren’s Makeup Courses

Liren teaches and share unselfishly with her heart and focuses on every student’s strength and weakness. Students are arranged in small groups so that every student will receive undivided attention to develop better makeup skills along the process.

Courses Content

This programme is a WSQ competency-based certification programme that will enhance learner’s competencies in the following aspects of make-up essentials:
  • Identify customers and their true needs and expectations

  • Project a professional image and persona in accordance with organizational guidelines

  • Demonstrate effective communication skills and key qualities of a service professional

  • Provide go-the-extra mile service to exceed customer expectations

  • Create positive customer experience by knowing customer’s preferred choices and offering personalized services

  • Escalate service performance issues to improve customer experience

     

  • ❣️ Professional Image & Excellent Customer Service Course
    Refine your presence and elevate your confidence 🌟

  • ✔️ Advanced makeup lessons to enhance a polished, professional image

  • ✔️ Learn proper dining etiquette – from posture to table manners and service grace

  • 🎁 Bonus: Enjoy a Western Dining Practical Experience on Day 2!

  • 🍀 Limited slots available – Teacher-student ratio 1:10 for focused attention!

Feel free to bring your own makeup for a personalized hands-on session to learn proper and effective techniques.

Course run objective

  • Excellent customer service demands many important skills like communication, adaptability and initiative.
  • This unit covers the knowledge and skills required to go the extra mile in providing excellent service, which involves creating a positive customer experience and escalating areas of improvement that may enhance the customers’ experience.

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